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All digital material is downloadable immediately if FREE, or immediately upon payment. This material will have your order details (reference number etc.) embedded with in it to prevent file sharing. Please do not share any digital material paid or free, but direct interested parties to this website. Digital material that can be downloaded rather than being shipped is non-refundable, please view the sample content / excerpts before purchasing. Shipped digital material is refundable within 14 days as with other physical goods, but only as long as it has not been opened.
All faulty goods with either be refunded or replaced free of charge, within 30 days.
Refunds on all other (non-digital) goods must first be notified by email to firstname.lastname@example.org within 14 days of purchase (or shipping date, which ever later) and then returned at buyers expense, within 30 days for a refund of monies paid.